You may want to exchange your item, for example to a different size shoe. If so please contact us so we can guide you through the process. Product price only will be refunded & a re-stocking / admin fee of $15 may be charged. You must return it, at your expense, in unused / unmarked condition with all original packaging included. I recommend in this case your return shipping should include tracking (eg; signature of delivery). In the event we do not receive it, you will be responsible for chasing this up with whoever you shipped with. Please do not send your purchase back without authorisation from us to do so. All returns will be sent to an Australian address at purchasers cost.
If you experience any of the following you may be eligible to request a refund.
Product price only will be refunded & a re-stocking / admin fee of $15 may be charged.
Refunds / returns cannot be applied for after 14 days of receiving / taking possession of the order. In most instances product price only will be given for approved returns / exchanges & a re-stocking / admin fee of $15 may be charged.
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